York Caravan Park COVID-19 Guest Advice

Please Read or Download Guest Joining & Check-in Advice here.

COVID-19 Information for guests staying at York Caravan Park after 19 July 2021.
We are now able to ease some of the restrictions around our park following the Government’s removal of statutory COVID regulations.
Guests should not travel to the park if you or anyone in your party has COVID-19 symptoms.

1. Park Facilities Open:

  • All park facilities, including reception, are fully open.
  • Guests are requested to observe social distancing throughout the park and inside any of the park facilities.
  • Please wear a facemask wherever you may meet staff or other guests inside any of the park facilities.
    • 2. Contactless Check-In:

      Quick and convenient, ‘contactless’ check-in protects staff and guests. Please arrange to pay balances in advance of arrival:

    • On-line: Log-in and pay the balance using the username and password you registered with. Click here to log in.
    • Telephone bookings: Login here OR call 01904 424222
      • 3. Arrivals Procedure:

      • Arrive at the park entrance as usual. Arrival time is 1pm. Park at the ‘Stop’ sign on the left side of the driveway.
      • Remain in your vehicle and wait for a member of staff to greet you.
      • If no-one appears, call our duty phone number (on the reception door).
      • You will be given the barrier code and shown to your pitch in a socially distanced manner.
      • If you have requested a specific pitch, please understand it is not always possible to allocate your preferred pitch, though we will do our best.
        • 4. What we are doing to prevent the spread of infection:

        • Contactless check-in.
        • An enhanced and more frequent cleaning regime with measures to reduce person to person contact as much as possible.
        • Hand Sanitiser points at facilities block, elsan point, recycling bin area and reception.
          • 5. Day Visitors:

          • Park guests can invite up to 2 persons as day visitors to your pitch.
          • Visitors must check in at Reception and park in the designated visitor area.
            • 6. On Departure

            • Please depart the park no later than 11.30am.
            • Inform us (electronically or by phone) if you experience any symptoms when you return home, so that we may take any necessary steps required of us in relation to government track and trace. If you feel unwell with COVID-19 symptoms at any time, you must leave the park immediately, without interacting with anybody else. You should then contact the park as soon as possible to let us know.
              • 7 Public Transport:

              • Coastliner buses into York are operating normally. Find routes and timetable online here.
              • Taxis are operating normally, some numbers are provided on your confirmation e-mail.
                • Thank you for your support. We sincerely look forward to welcoming you to York Caravan Park and will do everything to make your stay comfortable and enjoyable. Best wishes from the Wilson Family & All the Team.

                  Version 4.0 Status 18 July 2021.